ITSNOTYOU

Is Prime Video down right now?

DOWN

Prime Video is not responding to our monitoring probes (no response).

Checked 28 seconds ago · monitored around the clock · primevideo.com

Quick answer: Prime Video is currently not responding — it looks down according to itsnotyou's monitoring, last checked 28 seconds ago. If Prime Video works for others but not for you, the problem may be your own connection, DNS, browser, or local network. Run the free test →
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24 hours agoresponse time (lower is better)now

24-hour uptime: 93%

Is it Prime Video, or is it you? Test your own connection against Prime Video — one verdict in 10 seconds.
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Common reasons Prime Video looks down when it isn't

What to check before blaming Prime Video

  1. Play something included with Prime rather than a rental — that separates entitlement problems from outages.
  2. Open amazon.com and check the account is signed in and the payment method is valid.
  3. Try the browser instead of the TV app; smart-TV apps fail far more often than the service.
  4. Turn off a VPN — Prime Video enforces region rules strictly.

Related services

Netflix YouTube Disney+ Hulu Max Spotify Twitch Crunchyroll All services →

Prime Video status — frequently asked

Is Prime Video down right now?

Prime Video is not responding to our monitoring probes (no response). That reading is from itsnotyou's monitoring servers, 28 seconds ago.

Is it Prime Video that's down, or is it my internet connection?

It can be either — that's the hard part. The status on this page is measured from itsnotyou's monitoring servers, so Prime Video can look healthy here while your own connection is the real problem. The itsnotyou test checks both at once and returns a single verdict in about 10 seconds.

Why is Prime Video loading slowly?

A slow Prime Video usually comes down to one of two things: Prime Video's own servers are responding slowly — itsnotyou measures time to first byte, and anything over 1500 ms is flagged as slow — or your local connection is the bottleneck. Running the test tells the two apart.

How often is Prime Video's status checked?

Prime Video is probed every few minutes, around the clock, from itsnotyou's monitoring servers. The verdict and the 24-hour response-time history on this page update automatically.